Privacy Policy

Last Updated: February 2, 2026

Stuart Concrete Expert respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide when you contact us, request a quote, or engage our services. This may include your name, email address, phone number, property address, and project details. We only collect information necessary to provide our services and communicate with you effectively.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information helps us improve our website and understand how visitors use our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to your inquiries and providing customer service
• Preparing quotes and estimates for requested services
• Scheduling and completing concrete installation or repair projects
• Communicating project updates and important information
• Processing payments and maintaining billing records
• Improving our website and services
• Sending promotional materials if you have opted in to receive them
• Complying with legal obligations and resolving disputes

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in our operations, such as payment processors or scheduling tools
• With contractors or subcontractors working on your project
• When required by law, court order, or legal process
• To protect our rights, property, or safety, or that of our clients or others
• In connection with a business transfer, such as a merger or acquisition

Any third parties we work with are obligated to protect your information and use it only for the purposes we specify.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookies through your browser settings, but disabling cookies may limit some website functionality.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project records and communications may be kept for several years for warranty purposes and legal compliance.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your information
• The right to opt out of marketing communications
• The right to restrict or object to certain processing activities

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated date. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.